Fidgy Widgy Returns & Refund Policy

We want every Fidgy Widgy to find the right home. If something goes wrong, here’s how we handle returns and refunds.

Return Window

• You may request a return within 7 days of receiving your order.

Return Conditions

• Items must be unused and in original packaging.

• Returns are only eligible for store credit (no cash refunds).

• Gift cards are non-returnable.

Return Shipping

• If you are returning an item because you changed your mind or don’t like the colour, you are responsible for return shipping costs.

• Please note: colours are sent as a surprise — we do not accept returns based on colour preference.

Damaged or Faulty Items

• If your Fidgy Widgy arrives damaged during shipping, we’ll gladly send you a replacement at no cost.

• Proof is required: please email us a clear photo of the damaged item and the packaging within 48 hours of delivery.

• Items damaged after use (for example, broken during play, dropped, handled roughly, or broken by children) are not eligible for replacement or return.

Refunds & Store Credit

• Approved returns will be issued as store credit only.

• Refunds and credits are processed within 5–10 business days once your return is received and inspected.

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Important Note
Fidgy Widgy toys are designed as collectibles and fidget items, not heavy-duty children’s toys. Please handle with care — we cannot accept returns for items broken due to play, misuse, or rough handling.